Workforce Management Software: 11 Things You Didn’t Know

HR management is necessary as it focuses on the methods, principles, and technology to improve your company’s productivity. Additionally, HR management is also responsible for providing compensation to the employees, offering benefits, and ensuring health, welfare, and safety assessment.

However, traditional HR management methods are pretty time-consuming, are not always accurate, and might not provide necessary insight. So business organizations should start thinking about alternative solutions that can offer employee satisfaction, optimize operational efficiency, and improve customer experience.

Nowadays, most companies use workforce management software or contractor software programs as an alternative to many of the common everyday tasks performed by HR management.

But even if a company is using the best workforce management software, it might not be utilizing it to its fullest capacity. There are hundreds of secret features and uses of workplace management software that even the most expert users might not know. These secret features can enhance productivity, engage various employees, and increase profitability.

So today, we’ll discuss some things you didn’t know about workforce management software.

Little known things about workforce management software

Here’s a list of little known things about workforce management software that may help your business expand.

1. Multi-platform support

Nowadays, most employees own personal laptops and smartphones, and offering company devices can be unnecessary trouble. This is why BYOD (Bring Your Own Devices) workplaces have become increasingly popular. 

Most workforce management software platforms offer multi-platform support for Windows, Android, and Apple. As a result, companies can save resources, manpower, and time by allowing their employees to use their own devices to access workforce management software platforms.

Multi-platform support means that company employees can access the software from any device irrespective of their hardware or operating system.

2. Mobile experience

Most dedicated employees work even while they’re traveling. Workforce management software offers a mobile experience that lets employees access essential documents and information from any corner of the world. Integrating workforce management software and employee mobile devices can be beneficial for the company, and it’ll improve employee productivity rates.

3. Automated reporting

Workforce management software empowers businesses with a unique ability to create in-depth research reports from their business data. However, a lesser-known fact is that the software can automatically disperse these reports to company managers. 

So now, HR or higher management does not need to send out reports manually to every department of the company. Instead, these automated reports containing crucial information and job roles for the managers and teams can be sent out.

4. Software integration

As they’re not all-inclusive systems, workforce management systems can act as a platform to host other ones. Depending on the type of business or industry, most companies use various systems like payroll reporting and quality control. Although workforce management software doesn’t offer the services themselves, it can integrate these software systems. This will help businesses accumulate critical data and offer better and more efficient services to managers.

5. Real-time scheduling

HR management has always had a tough time with scheduling. Companies often follow a specific work schedule that’s updated on a daily basis. However, at times, it has to be changed due to availability issues. 

With the use of workforce management software, managers can conduct real-time scheduling. Therefore, whenever there’s an absence, an employee can be automatically contacted to fill the void. An additional advantage is that managers can now easily determine which other employees in the organization are qualified or have the ability to perform a certain job.

6. You’re paying workers on time

If you’re not paying your employees on time or are not paying for their overtime, it can get expensive. In the past two years, the number of fair wage practice lawsuits has increased tenfold.

With the introduction of new laws, it can be difficult for HR managers to work as per the latest rules and regulations. However, workforce management software makes this task easier.

7. You can avoid time fraud cases

According to a recent survey, most employees steal from their employers by inputting incorrect time records, buddy punching, or not clocking out during unpaid breaks. The survey has also revealed that about 69% of hourly employees log in and log out earlier than their scheduled time. This is where workforce management can help you achieve full productivity.

8. Less time is spent on administrative tasks and errors

A survey showed that, according to 39% of the respondents, automated workforce management software integrated with attendance management software, scheduling, and payroll can help reduce the overall time spent on tasks by HR. Additionally, all companies using workforce management software saw a 36% reduction in clerical errors and a 31% reduction in experienced labor costs.

9. Financial advantage

According to research, about 40% of businesses calculate their payroll manually, and 46% reveal that they do not use an accountant. This can lead to operational and financial inaccuracies. However, using workforce management software can save a lot of money.

10. Timesheet accuracy can be maintained

Most of the timesheets that are filled out manually over a week or month are not totally accurate. However, moving from a manual system to an efficient daily system using workforce management software can help companies recover about $50,000 per financial year.

11. It improves customer experience

With the help of software, management can ensure that employees interact with different clients or customers according to a specific standard. This data can then be used to evaluate the performance of employees on an annual, monthly, and weekly basis.

The software can also help managers analyze the performance of each employee against a standard so that any mistakes can be corrected before they affect customers or clients.

Workforce management software has many benefits

The benefits of a workforce management system can seem quite straightforward and simple. However, there are hundreds of hidden features and benefits. You can tap into these features and tools to successfully run your business. Management systems will also bridge the gap between the various departments and allow the HR department to focus on analytics rather than errors and manual tasks.